SHIPPING
🚚 Shipping Policies:
⏱️Delivery times
• RM and V Region: between 2 to 4 business days .
• Regions III, IV, VI, VII, VIII, IX, X and XIV: between 3 to 7 business days .
• Extreme regions (I, II, XI, XII and XV): between 6 to 10 business days .
Business days are considered Monday through Friday, excluding weekends and holidays.
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💸 Shipping costs
• RM and V Region: $5,000
• Regions III, IV, VI, VII, VIII, IX, X and XIV: $6,500
• Regions I, II, XI, XII and XV: $8,500
(The cost is automatically added at checkout. You don't have to pay anything extra when you receive your order.)
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📍 Delivery address
Please enter correctly:
• Commune
• Address and numbering
• Contact number
This is key to avoiding errors or delays.
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⏳ In case of delays
If your order does not arrive within the indicated time frame, please contact us:
• 📧 contacto@hermanitaslakes.com
• 📱Instagram : @hermanitaslakes
We will be happy to help you 💝
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ℹ️ Important information
Wecurrently do not offer in-store pickup.
All purchases are shipped exclusively with home delivery.
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🙋 Customer Responsibility
We cannot be held responsible for situations beyond our control, such as:
• Incorrect, incomplete or misspelled address.
• Absence of the recipient at the time of delivery.
• Change of address without prior notice.
• Customer refusal to receive the product.